Installing the IoT Gateway

Before you begin 

• Make sure you can log in to GrabCAD Control as an Admin. 
• If your user account is not configured as an Administrator, you will not be able to set up the gateway.  
• Under Printers on the left side, ensure that your printer is visible. 
• Verify that the computer on which you intend to set up the gateway meets the required system and network requirements, and that you have Administrator permissions on the computer. 
• If you are performing a re-installation of a Gateway, you will need to download a new installer. This ensures certificates are properly set up and registered.

Downloading and installing the Gateway 

1. Open a browser and navigate to the GrabCAD Control at https://company.grabcad.com and log in. You must be an admin of a company in order to proceed. If prompted, select the relevant company account, then select Control. 

   
   

   

2. On the left side of the screen, select Printers, and scroll down to the Gateways section, where any gateways for the company account are listed. You may also see printers without a gateway connection. 

   
   

   

3. If the printer is not listed, enter the printer’s serial number in the Printer Serial Number field, and click Find Gateways.

   
   

   

   If a Gateway has already been installed and is visible here, you can connect more printers to it. Skip to step 6.

4. If there are no Gateways shown, click Add Gateway. The Add Gateway screen appears. Enter a name for this gateway in the Site Name field and select the Region, then click Create Gateway Installer. You return to the Gateways screen, where a new entry for the gateway will appear, and a dedicated unique gateway installer file is automatically generated. Click DOWNLOAD_INSTALLER and wait for the file to download. 

   
   

   

5. Run the installation file, and click Next and proceed with the installation wizard. Do not change any of the settings until the installation is successfully completed. When the installation is complete, under Status, the message Healthy should appear. 

   
   

   

6. You can now connect the printer to this gateway, using the wizard available on the printer. Once you have connected your printer to the gateway, it should show in the Printers column beside the appropriate gateway.