Setting up GrabCAD Shop

Congratulations on joining the GrabCAD Shop Beta program! This guide begins with the setup instructions for the admin, then explains the workflow for both machine operators and requesters.


What is a model shop? — A model shop is a collection of machines for in-house production which includes Stratasys 3D printers and possibly other production machines such as CNC mills. In a model shop, the machines are run by dedicated operators, not by the engineers and CAD designers. 

What is GrabCAD Shop? — A new product for managing work orders in a model shop. A Shop license is granted to your Company, and then the admin creates one or more Shops to manage orders. Users are assigned to groups which have roles of requester or operator.

  • Company — The high-level organization where a few company admins can set up new Shops and assign other admins. 
  • Shop — A place where work orders are collected. Each Shop has a unique set of user groups and machines defined. 
  • Admin — The person(s) in charge of managing the users and groups, and creating and managing the Shops. Has access to the Admin Console.
  • Operator — Groups with the role of “Operators” can see all the orders that are sent to their Shops.
  • Requester — Groups with the role of “Requesters” can only see the orders they have submitted to their Shops.

Setting up your first Shop


Creating a Company

Head to to get started. Once you sign up, you will create a Company for your team and your Shops.    

Once you create a company, you’ll land on the Shops page:


Creating a new Shop

Click Create New Shop to begin entering the information for your first Shop. 

Fill out the information for your Shop here. If you are going to have more than one Shop eventually, pick a helpful name and upload a logo to help distinguish them. 


Adding machines

Next click Add Machines to specify the machines in your Shop.

If you don’t upload a custom image, the default image will match the chosen machine. If you notice a technology or machine missing from the list, let us know! 

Click Add Materials & Colors to specify what your Shop has on hand for that machine. 


Note: You must choose at least one color of material, otherwise the material will not be available for requesters. 

Click Finish to add this machine to your Shop. You can continue adding machines with the Add Machine button.


Adding users and groups

Once you are done adding machines, return to the Admin Console to add users. 

Then click Users on the left side to begin entering email addresses. Enter the emails for both requesters and operators here. 

When you click Add Users they will receive an invitation to join your Shop. If they need to sign up for GrabCAD, they can do so from the login screen. 

Once all the users have been added, you need to divide them into groups. Groups are distinguished by which Shops they can access, and their user role. Right now there are only two roles, so if you have a single Shop, you will likely only need two groups — one for each role. Click on User Groups on the left side to create the first group. 

Be sure to add yourself to the operator group. Repeat to set up the requester group, and any additional groups you’d like to create. 

NOTE: Operators can submit orders too, just like requesters. 

Your Shop is now open for business!

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