Using Shop as a Requester

This guide begins with the setup instructions for the admin, then explains the workflow for both machine operators and requesters.

Log into GrabCAD Shop at

Select a Shop from the list of Shops (you may only have one) to get to the Orders dashboard. 


Click New Order to submit your first order. 

Files that you add to your order will take some time to upload and process. When the processing is complete a thumbnail is visible. 

You can set the desired quantity for each file. 

Project Name, Technology, Material, and Color are required fields, but you can leave the choice as “Any” if they are not important for this order. The operator may edit the order with their selection later. 

Use the Note field to add any additional requests about the order to the operators. It will appear as the first comment on the order, once you submit it.

The Project Code field can be used to distinguish a billing group for the order, if you need to.

The Need by date is a required field so that the operators can prioritize your order. They will enter a delivery date when they have a realistic estimate. 


Click Create Order to submit it. This sends an email notification to the operators.


Click on the order in the list to see a detail view and add comments. 

While the order is in the "Submitted" status, you can click the Edit button to make any changes or add files. If the Operator makes an edit or a comment, you will receive an email notification.

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