Using Shop as an Operator

This guide begins with the setup instructions for the admin, then explains the workflow for both machine operators and requesters.

Log into GrabCAD Shop at

Select a Shop from the list of Shops (you may only have one) to get to the Orders dashboard. Orders from all requesters are shown.


Click an order to view the files and details. As an operator you have access to the Edit button.

Here you can change all the fields for the order, with the exception of the need by date. Changes to the order will send the requester a notification email. 

Some fields are only available to you as the operator. Due date is the realistic estimate for delivery of the order, and you can add an estimated price for the order. 

Click Done to save the changes you’ve made to the order. 

As you begin to fulfill the order, come back to the Orders dashboard to update the status, sending a notification to the requester, or go to the details to add comments.

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