GrabCAD Shop Updates

July 7th, 2021

Dependencies and Attachments to individual Order items

GrabCAD Shop requesters can now easily submit orders for assemblies (assembly file + assembly components) or textured files (STL, OBJ, VRML files + image/bump texture files). Instead of uploading all the files and dependencies in the order as individual items, a requester can start by only uploading the parent CAD file / assemblies (e.g. SLDASM, OBJ, etc) and submitting the order. Then they can open the order, and click the "attach file" icon in each order item to add dependencies (e.g. SLDPRT, STL, PNG). Operators can then open an order item with all of its dependencies from GrabCAD Shop into GrabCAD Print.

This results in orders being more efficient with fewer order items (with dependencies). Dependencies are associated with order items and not treated as individual items. Operators benefit too, as they can fabricate order items with all relevant information / dependencies associations, without unnecessary back and forth with the requesters.


May 11th, 2021

PolyJet Single Material options now available

Similar to FDM, Shop Administrators with PolyJet machines can now select and expose Vero, Agilus and Tango single color options to Shop Requesters, in addition to the multi-color options that were already available. These single color / material options can be configured in the Machines page for all PolyJet Machine types in the GrabCAD Shop database, and offer more flexibilty for PolyJet orders and use cases.

Requesters can then submit orders and specify single available primary PolyJet colors, if they do not want to mix any PolyJet materials. (e.g. print a CAD file in Vero PureWhite).


April 25th, 2021

Performance and Security Improvements

Shops with many orders, custom columns or many parts/items per orders will now see significant improvements in page loading times. The orders list page loading speed has increased by 10x and the order details pages has increased by 2x. The Shops home page, Machines page and History section queries have also been made more efficient. All of these changes are designed to help GrabCAD Shop users manage and access their shops, orders and relevant content quicker.

In an effort to keep your GrabCAD Shop orders and relevant metadata secure, we regularly track, identify and fix security vulnerabilities. GrabCAD Shop recently underwent security penetration testing from a well-reputed agency, and all medium / high priority vulnerabilities were addressed.


January 31st, 2021

History and email notifications on order updates

Requesters and assigned operators can now view a summary of all changes in an order in the "History" section. These changes may include

  • Changes to order details, dates, estimates and price
  • Status changes
  • Addition or removal of order items / files
  • Operator assignment

The requester and assigned operator of an order will also be notified via email when these changes are made. Other users in the shop can choose to 'watch' an order and be notified, by checking the "Notify me about updates" box in that specific order.


October 12th, 2020

Fall 2020 Update Summary

Since the summary of updates in May 2020, we have added even more features. Click here for a video summary.


October 6th, 2020

Assign an operator to an order

Operators can now assign themselves or other operators in the shop to an order. The assigned operator is then notified and is responsible for fulfilling that order and future communication with the requester. The assignment is also noted in the “History” section for tracking purposes.

The assigned operators can also be seen in the “Orders” page by making the “Operator” column visible in “Preferences”, to have an overview of all orders and their operators.


September 29th, 2020

Costing calculator

Administrators can now add machine usage, depreciation, labor and material costs while configuring machines and materials in GrabCAD Shop. These rates can then be used while quoting an order and for effective cost analysis of the model shop operations.

Operators can then go to an order and enter material and time estimates after processing a request, and see an automatic price result based on the rates previously configured. Clicking the "Calculator" icon shows a detailed breakdown of rates and costs, and the ability to add more, markup, discount and override the costs.


August 30th, 2020

Adding Users in Bulk using the email domain

You can now simultaneously provide GrabCAD Shop access to all your users with your organization’s email domain (my_email_ID@ domain), instead of adding emails one at a time. In the Admin Console, go to the “Invite Users” tab in the Users page, and select “Add by Domain”. Enter your users’ email domain and don’t forget to assign user groups, to provide access to these users when they login. 

For security reasons, someone from Stratasys will review your domain request as soon as possible. Once approved, all your team members can then login to GrabCAD Shop with their email and access your Shops.


July 31st, 2020

Customize your order statuses

Order and part statuses can now be configured by an administrator per shop, to effectively communicate the status of requests. Go to a Shop and click Preferences to show or hide inbuilt statuses, change display colors, reorder statuses, and add up to 8 new custom statuses. Administrators can also configure if the custom status represents an active or inactive order.

Configure the columns in the orders page

To ensure all users in a Shop see only relevant data, administrators can now show or hide columns in the orders page in the Preferences section of a Shop. Additionally, the following new columns can been added to improve the usability of the orders page : 

  • Project code of an order
  • Number of CAD files in an order
  • Technology(s) requested in an order
  • Material(s) requested in an order

June 25th, 2020

New orders page filters

You can now filter your orders by submitted, need by, or delivery dates. These filters can be applied in addition to the status and technology filters in the orders page before exporting the resulting view.


June 3rd, 2020

Search your Shop orders

You can now search the orders page for specific orders using the project name, requester name, email address, or the project code. Once the search results are obtained, you can also export the resulting view to a CSV file.

Collapsible navigation bar

To improve the usability of GrabCAD Shop on smaller screens, you can now collapse the grey navigation bar using the small arrow near the top of the screen (next to the company name). When it is collapsed, you can view it by moving your cursor to the left of the screen.


June 2nd, 2020

More printers and technologies available

The following Stratasys PolyJet printers have been added as available machines in Shop: 

  • Stratasys J750 Digital Anatomy Printer 
  • Stratasys J55
  • Stratasys J720 Dental 
  • The complete lineup of Objet and Connex 260/350/500 printers

We’ve also added some new machine options and corresponding materials to the following technologies:

  • Material extrusion — Desktop Metal, Prusa, Dynamical 3D
  • Binder jetting — Desktop Metal
  • Powder bed fusion — HP
  • FDM — Makerbot

Additionally, more manufacturers and materials have been added to the CNC technology. Finally, the Laser Processing technology and corresponding generic materials have also been added. 

If you want to add a machine to your Shop and it’s still not available, please let us know!


May 22nd, 2020

Quarterly Update Summary

We have added a few updates since our launch in January of 2020. Click here for a video summary.


May 20th, 2020

Improved default view for Orders page

The Orders page is now filtered to show only "Active" orders by default, in order to improve the loading performance of the page and helps operators focus only on the orders that need attention. Orders with the statuses "Completed" and "Cancelled" are considered Inactive orders, and can be displayed by changing the filter.


May 19th, 2020

Reporting on Shop orders

You can now download the current view of the Orders page as a .CSV file. If you need to use another reporting system to track your orders, apply the filters to get the view you like, then hit the Export button.


May 11th, 2020

Usability and performance improvements

A few small changes have been made to save Operators some time. Sorting and filter selections on the order page are now maintained throughout the session, and you can now see a count for total orders in the Shop. The loading performance of the Orders page has also been improved.


April 22, 2020

Plan jobs easily using the GrabCAD Print integration

From your Orders page, select one or more orders and click the “P” button at the top to immediately open files from those orders in GrabCAD Print. You no longer need to download files and add them manually, you can get your files into GrabCAD Print with one click. This coincides with the release of GrabCAD Print version 1.41.


March 23, 2020

Improved Shop and user group creation

When an admin creates a Shop, two user groups are automatically created (Requesters and Operators) and the admin is added to both. These groups can be viewed in the Admin Console, and allow the admin to easily setup their Shop and provide access to their users.

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